Website Terms and Conditions

Effective Date: May 2026

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Welcome to Holly Dreams.

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using this site.

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1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their enjoyment of the website.

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2. Intellectual Property

All content on this website, including text, graphics, logos, images, artwork, designs, and software, is the property of Holly Dreams unless otherwise stated. You may not reproduce, distribute, modify, or use any material without prior written consent.

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3. Product and Service Information

We strive to ensure all information provided is accurate. However, we do not guarantee that descriptions, pricing, colours, or availability of products or services are error-free. We reserve the right to correct errors or update information without prior notice.

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4. Payment, Returns and Refunds

Payments for products or services must be made in full at the time of purchase unless otherwise agreed.

Due to the nature of our products, Holly Dreams does not offer returns or change-of-mind refunds.

If an item arrives damaged or faulty, please contact us within 7 days of receiving your order so we can assess the issue and provide a suitable resolution in accordance with Australian Consumer Law.

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5. Third-Party Links

This website may contain links to third-party sites. We are not responsible for the content, policies, or privacy practices of those sites.

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6. Limitation of Liability

We will not be liable for any loss or damage arising from your use of this website, except as required by law. This includes indirect or consequential loss, data loss, or loss of profits.

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7. Indemnity

You agree to indemnify and hold Holly Dreams harmless from any claims, damages, or expenses arising from your use of this website or your breach of these Terms.

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8. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on this page.

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9. Governing Law

These Terms are governed by the laws of Queensland, Australia, and you agree to submit to the exclusive jurisdiction of its courts.

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Privacy Policy

At Holly Dreams, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with the Privacy Act 1988 (Cth).

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1. Information We Collect

We may collect the following types of information:

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Personal Information

Name, email address, phone number, billing details, shipping details, or other identifying information you provide voluntarily.

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Usage Data

Information automatically collected through cookies or analytics tools, such as your IP address, browser type, device information, and browsing behaviour.

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2. How We Use Your Information

We use your information to:

• Provide and improve our products or services

• Process orders and payments

• Communicate with you about your inquiries or purchases

• Send marketing communications and updates

• Comply with legal obligations

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3. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

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4. Sharing of Information

We do not sell or rent your personal information. We may share it with:

• Service providers (such as payment processors, delivery providers, or email platforms) who assist in operating our business

• Legal authorities when required by law

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5. Data Security

We take reasonable steps to protect your data from unauthorized access, loss, misuse, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

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6. Access and Correction

You may request access to or correction of your personal information by contacting us at:
hello@hollydreams.com.au

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7. Email Marketing

You may unsubscribe from our mailing list at any time by clicking “unsubscribe” at the bottom of our emails or contacting us directly.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

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9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Holly Dreams
hello@hollydreams.com.au

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